Shipping
Canada
The quoted price during the checkout process includes the handling charges.
A flat rate of 12$ is available for expedited parcel orders. Less expensive shipping methods may
be offered depending on your geographical location. XPressPost shipping will be offered during the checkout process. Again, rates will vary
based on your location.
We can also ship your order on your UPS or Fedex account. Simply select any shipping method and write a note in the shipping comments box. A 3$ handling fee will be charged instead of the regular shipping amount.
Continental USA
For our southern neighbors, we offer 2 shipping methods (handling included):
ExpressPost USA (3 to 5 business days): Flat rate of CAD$25.
Expedited Parcel USA (6 to 9 business days): Flat rate of CAD$15.
Other Destinations
Countries currently in our system estimator include: Belgium, Denmark, France, Germany,
Netherlands, Sweden, United Kingdom.
The computed price is for international small packet airmail (not traceable). If you wish to use
other delivery methods (Fedex International, UPS, etc.), ask us for a quotation.
We can ship to most international countries. The automated checkout process will not allow you to complete the order
if your country is not in our database.
Please use the "Contact Us" link in the "Information"
box for a quotation. We will try to find the best solutions for your order.
We fill all in-stock orders within
24-48 hrs.
Once a shipment is released, you will receive an email with the Canada
Post tracking number. Allow some time for the tracking numbers to be
updated in their system.
We will hold orders until all parts are in stock. If an item is out of
stock it will say so in the shopping cart.
If you would like us to ship
a partial order, please give us a note in the comment section during
the checkout process.
Back ordered items will be shipped using the same method
as the main order so additional shipping charges will apply. We will
only charge the 3$ handling charges once for each order, so backordered
items will only be charged for the shipping.
We validate all orders manually and will ensure that the shipping
charges are correct. We will contact you as soon as possible to confirm
strange orders such as a 20$ kit shipped with a super-express overnight
shipping costing 50$. If that's what you want, we have no problems, but we will just make sure...
You have 15 days from the day you receive the marchandise to request a return or exchange. After that the sale is final.
All returns must be pre-authorized. We will accept only unused items in their original boxes for exchanges.
Due to the nature of our products, if you used the product (especially if you modified the board, re-programmed boot code, etc.)
we cannot accept returns.
You are responsible for the cost of returning the products. Reimbursment is made once we receive the items.
A re-stocking fee between 15% and 35% may apply when returning a product that was purchased in quantities of 2 or more.
You should contact us to obtain a RMA number prior to shipping your product for a return
by writing to this e-mail address:
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